![[Webinar] How to Improve Your Customer Experience by Shifting Focus](https://barekichen.com/wp-content/uploads/2021/09/Webinar-How-to-Improve-Your-Customer-Experience-by-Shifting-Focus.pngkeepProtocol.jpg)
We talked with Reed Daniels of Red’s Savoy Pizza and Arjun Sen of ZenMango about how they are able to identify friction points in the customer journey and optimize their customer experience. Watch the entire webinar below, or if you prefer reading, you can find the full transcript available as well.